FAQ

Do you ship worldwide?

No, we currently only ship to the following countries:

U.S, U.K, Brazil, France, Spain, Italy, Netherlands, Portugal, Sweden, Norway, Finland, Switzerland, Belgium, and Austria.

For more about information do read our "Shipping & Handling" Section.

 

Will my order be shipped in multiple parcels?

If you place a large order, it may be fulfilled in multiple shipments.

 

How long will my order take to deliver?

Click here for out full Shipping and Delivery info. Your order should take between 7-15 days to arrive at your doorstep under normal delivery conditions, however, do note that it can take up to 35 days for your order to arrive, depending on the current conditions at the customs.

 

Will I have to pay any customs fees?

We are confident that there will be no customs fees. However, we are not responsible for customs fees or import duties. If any such costs are required, it is the buyer's responsibility to pay the balance.

 

What are my payment options?

We accept payments by PayPal, Visa, MasterCard, Apple Pay and American Express.

 

What are my delivery options?

We currently only offer one standard shipping option, which is free.

 

How secure is your site?

Dealsforbills processes payments using the Stripe payment gateway. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification. We take security very seriously, all payments are verified by Stripe to prevent fraud.

 

Can I amend my order?

Contact us as soon as possible if you wish to amend your order. We ship items out usually within 1 working day, so we cannot guarantee that any changes will be made. It is your responsibility to ensure you check out with the correct items and shipping info.

 

Where is my order?

You will receive an email with tracking information once your order is dispatched. Also, after you have made your order, you can choose to get your order updates via the Facebook Messenger app if you wish so.

 

How do I track my parcel?

You can track your parcel via the email we sent you. We also have a link to our Order Tracking page in the footer menu of our Home Page.

 

When will I receive my parcel?

Once your order is trackable, it will take between 7-15 business days to be delivered to the U.S and 15-30 business days to be delivered to the rest of the world. Depending on your location and your country's customs restrictions in some cases this may take longer.

 

Can I return or exchange an item?

Absolutely. We offer a refund time-window of 14 days from the date you receive your parcel. Read our Return Policy page for more info. If you are unhappy with your order, we encourage you to email us directly on our website, so we may resolve your issue with the product.

 

What if I received a faulty item?

If you discover a fault, please contact us immediately (within 7 days of receiving your parcel) via 'Contact Us' on our website.